Verint CX Automation

Tag: customer experience

It’s Definitely Time to Rethink the Agent Desktop Experience

It’s Definitely Time to Rethink the Agent Desktop Experience

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How Tech Can Help Meet Staffing Needs

How Tech Can Help Meet Staffing Needs

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CX: The Key to Driving ROI

CX: The Key to Driving ROI

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Tuning into Video

Tuning into Video

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The One and Done Story

The One and Done Story

Kathleen Peterson -
How WebRTC Addresses Real World Challenges

How WebRTC Addresses Real World Challenges

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in May

Linda Harden -
Building a Win-Win Customer Strategy

Building a Win-Win Customer Strategy

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How to Succeed in the New Normal

How to Succeed in the New Normal

Mark Brody -
The Virtual Shift

The Virtual Shift

Brendan Read -
The AI Duo Contact Centers Need

The AI Duo Contact Centers Need

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Winning Customer and Employee Support

Winning Customer and Employee Support

Brendan Read -
Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in April

Linda Harden -
The Employee Experience Movement

The Employee Experience Movement

Mark Brody -
“Hearing” and Heeding Today’s Customers

VENDOR ROUNDTABLE: “Hearing” and Heeding Today’s Customers

Brendan Read -
The Growing Value of Speech Technology

The Growing Value of Speech Technology

Brendan Read -
Wall of Fame: Sangeeta Bhatnagar

Meet our April Wall of Fame Author: Leslie O’Flahavan

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The Hidden Role of Telecom

The Hidden Role of Telecom

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in March

Linda Harden -
The Transformational Power of Quality Monitoring

The Transformational Power of Quality Monitoring

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