Mark Brody

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Mark Brody is a 28-year veteran in the contact center industry. He is the President of Brohawk Solutions, LLC. Mark also serves as the President of the Austin Contact Center Alliance as well as on the board for PTMA, and the South Central region of PACE. His drive for excellence has defined his career, and fueled his passion for the Diamond Rule.

Leadership Lessons from a Last Lecture

Mark Brody - Apr 17, 2018

Coffee Talk with Mark Brody

Mark Brody - Mar 22, 2018

Changing Employee Engagement in the Contact Center

The Changing Landscape of Employee Engagement

Mark Brody - Feb 22, 2018

What Parenting and Leadership Have in Common

Mark Brody - Jan 30, 2018

Contact Center PipelineInsight and Inspiration For Contact Center Professionals

For Contact Center Professionals

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