Verint CX Automation

Tag: remote agents

DaaS to the Desktops

DaaS to the Desktops

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in October

Linda Harden -

The Times They Are a-Changin’

Paul Stockford -

Contact Center Leaders Reach an Inflection Point for Addressing Work-at-Home Challenges

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Turning Disruption into Opportunity

Chris Bauserman -

Moving Contact Center Agents Home for the Long-Term

Eric Berg -
Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in March

Susan Hash -

How to Make Work Work Again

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Leading the Virtual and On-Site Workforce: 10 Top Practices for Managers

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Change Your Work at Home Model

Change Your Work-at-Home Model to Fit Your Agents’ Needs

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Shelf

2021 Outlook: AI, Knowledge Automation and the Evolving Role of Remote...

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Cloud-Based Communication Tools Key to Maintaining Contact Center Operations

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Tips for Onboarding New-Hires Remotely

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Coaching During Covid-19: Six Remote-Coaching Tips For Contact Centers

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Inside View November PFS

Inside View: PFS

Susan Hash -

Building a Sustainable Strategy for Remote Agents

Chris Bauserman -

Changes in Contact Center latitudes, Changes in AI Attitudes

Paul Stockford -

Three Things Seasoned Work-From-Home Leaders Always Get Right

Michele Rowan -
Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in June

Susan Hash -
2020 Sponsor Wall of Fame

Meet Customer Contact Strategies: Our January 2020 Wall of Fame Honoree

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