Chris Bauserman

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https://www.niceincontact.com/
Chris Bauserman is Vice President of Segment and Product Marketing at NICE CXone. Chris has successfully driven technology strategy and go-to-market (GTM) growth initiatives for software startups and large enterprises over the past 20 years, focusing on solutions that help organizations improve customer experience.
Demystifying AI in the Contact Center

Demystifying AI in the Contact Center

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Turning Disruption into Opportunity

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Thinking Differently About Digital in Your Contact Center

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Unexpected Lessons from the 2020 Contact Center

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Building a Sustainable Strategy for Remote Agents

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Transform Your CX from Good to Great by Treating Your Agents...

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Three Major Predictions for the 2020 Contact Center

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How Embracing Digital Customer Service Can Create Brand Advocates

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Making AI Work in the Contact Center

Making AI Work in the Contact Center

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It’s Time to Rethink Your Approach to Supporting Customer Service Agents

It’s Time to Rethink Your Approach to Supporting Customer Service Agents

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How Changing Customer Attitudes Should Shape 2019 Contact Center Priorities

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Customer Experience Can Drive Topline and Bottomline Growth

How Customer Experience Can Drive Topline and Bottomline Growth

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Reaching Millennials Through Authentic Omnichannel Experiences

Reaching Millennials Through Authentic Omnichannel Experiences

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What to Expect for Contact Centers in 2018

What to Expect for Contact Centers in 2018

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Call Center Preparation for Coronavirus

3 Mistakes Contact Centers Are Making That Turn Away Millennial Customers

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