Verint CX Automation

Chris Bauserman

Chris Bauserman
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https://www.niceincontact.com/
Chris Bauserman is Vice President of Segment and Product Marketing at NICE CXone. Chris has successfully driven technology strategy and go-to-market (GTM) growth initiatives for software startups and large enterprises over the past 20 years, focusing on solutions that help organizations improve customer experience.
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CX Is About to Change (Again)

CX Is About to Change (Again)

Chris Bauserman -
Demystifying AI in the Contact Center

Demystifying AI in the Contact Center

Chris Bauserman -

Turning Disruption into Opportunity

Chris Bauserman -

Thinking Differently About Digital in Your Contact Center

Chris Bauserman -

Unexpected Lessons from the 2020 Contact Center

Chris Bauserman -

Building a Sustainable Strategy for Remote Agents

Chris Bauserman -

Transform Your CX from Good to Great by Treating Your Agents...

Chris Bauserman -

Three Major Predictions for the 2020 Contact Center

Chris Bauserman -

How Embracing Digital Customer Service Can Create Brand Advocates

Chris Bauserman -
Making AI Work in the Contact Center

Making AI Work in the Contact Center

Chris Bauserman -
It’s Time to Rethink Your Approach to Supporting Customer Service Agents

It’s Time to Rethink Your Approach to Supporting Customer Service Agents

Chris Bauserman -

How Changing Customer Attitudes Should Shape 2019 Contact Center Priorities

Chris Bauserman -
Customer Experience Can Drive Topline and Bottomline Growth

How Customer Experience Can Drive Topline and Bottomline Growth

Chris Bauserman -
Reaching Millennials Through Authentic Omnichannel Experiences

Reaching Millennials Through Authentic Omnichannel Experiences

Chris Bauserman -
What to Expect for Contact Centers in 2018

What to Expect for Contact Centers in 2018

Chris Bauserman -
Call Center Preparation for Coronavirus

3 Mistakes Contact Centers Are Making That Turn Away Millennial Customers

Chris Bauserman -

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