Eric Berg

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Eric Berg has been in the contact center industry for over 25 years and has founded two work-from-home contact centers. He is a leading work-from-home consultant specializing in creating roadmaps for contact centers to follow to become world-class work-from-home centers. Eric is also Co-Founder and executive board member of the Midwest Contact Center Association, representing 2,000 members at 450 contact centers.
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