Verint CX Automation

Tag: customer loyalty

Asking the Right Questions

Asking the Right Questions

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Capitalize on These Retail CX Strategies

Capitalize on These Retail CX Strategies

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in June

Linda Harden -
Energizing the CX

Energizing the CX

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in May

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Seeing a Better CX

Seeing a Better CX

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Opportunities for Contact Centers

Opportunities for Contact Centers

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in November

Linda Harden -
The Rising Importance of Contact Centers

The Rising Importance of Contact Centers

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in June

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CX: The Key to Driving ROI

CX: The Key to Driving ROI

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Four Stages of Customer Engagement

Understanding the Four Stages of Customer Engagement

D. Daniel Ziv -

Seven Ideas to Deliver a Great Customer Experience During a Recession

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Leading with Empathy, November 2020 Feature

Leading with Empathy: Demonstrate Understanding, Care and Compassion for Customers and...

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Inside View: Sweetwater Founder & CEO Chuck Surack

Susan Hash -
Purchasing Power Contact Center

Inside View: Purchasing Power

Susan Hash -

The Emotion Connection: Tapping into the Science of Human Emotion to...

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Letting Customers Depart Gracefully

Letting Customers Depart Gracefully

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Engaging the C-Wing

How to Improve Your Center’s Loyalty and Retention Rates

Mike Aoki -
promoting a culture of attendance

10 Common Retention Mistakes

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