Verint Boundless

D. Daniel Ziv

D. Daniel Ziv is Vice President of Speech and Text Analytics, Global Product Strategy at Verint. Ziv has led Verint’s analytics offerings and strategy since 2002 and has helped implement AI solutions with many Global 1000 organizations to generate actionable insights that drive performance improvements and enhance customer engagement with quantifiable impact and ROI. Ziv is a published author, a frequent speaker at leading industry events, patent holder and speech analytics industry pioneer.
Contact Center Pipeline Blog