Tag: agent appreciation

Happy Customer Service Week! No doubt you’ve already planned a week-long celebration for your customer care team that includes daily activities and recognition for...

I’m sure many of you, like me, are fans of “Saturday Night Live” or “SNL.” One of my favorites was Mike Myers as the...

Hopefully, your Customer Service Week celebration is in full swing by now and your agents are basking in the glow of much-deserved recognition, food...

As we approach the close of another year on the Pipeline blog, we wanted to take a quick look back to see which posts...

Welcome to the final post in our agent appreciation series! The following are five more ideas for recognizing your agents as unique individuals who...

It’s the little things that you can do on a daily, weekly and monthly basis that make a huge difference in agents’ job satisfaction...

August is a good time of the year to think about ways to recognize your frontline staff for the important role that they play...

Taking the time to show frontline agents how much they’re valued is a critical role for the center management team—or should be. Jill Houghland,...

Today is National Employee Appreciation Day. It's a day to show your staff how much you appreciate the value that they contribute to your...