Verint CX Automation

Tag: agent desktop

Enabling Productive Solutions

Enabling Productive Solutions

Brendan Read -
Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in July

Linda Harden -
Key Trends in Agent Productivity

Key Trends in Agent Productivity

Brendan Read -
The Need for AI in Contact Centers

The Need for AI in Contact Centers

Pipeline Guest Post -
It’s Definitely Time to Rethink the Agent Desktop Experience

It’s Definitely Time to Rethink the Agent Desktop Experience

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Sponsor Wall of Fame

Meet our December Wall of Fame Sponsor: 2Ring

Pipeline -
Moving Forward: What Will 2022 Bring for Contact Centers?

Moving Forward: What Will 2022 Bring for Contact Centers?

Brendan Read -
2022 Challenges and Priorities Survey: A Triple Whammy of Challenges!

2022 Challenges and Priorities Survey: A Triple Whammy of Challenges!

Lori Bocklund -

Top Seven Call Center Software Requirements for the “Now Normal”

Pipeline Guest Post -

Surviving Post-Holiday Returns

Pipeline Guest Post -
What to Expect for Contact Centers in 2018

What to Expect for Contact Centers in 2018

Chris Bauserman -

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