Tag: consumer privacy
How to Implement CCPA Without Impacting Customer Service
One of the realities of working in customer service today is that you probably handle a significant amount of customer data on a daily...
Consumers Demand More Data Privacy Protections—California Responds
If you have never experienced a data breach of your private information, you are likely in the minority. According to the Consumer Protection Bureau,...
Protecting Customer Data, Part 3: Shining a Light on Dark Data
Hoarding data has been the standard practice for most businesses for years. Whether it’s customer data, email, survey data, presentations, reports, zip files, log...
TCPA Compliancy: Predators and Fines on the Rise (What You Need to Know to...
When the original Telephone Consumer Protection Act (TCPA) law was passed in 1991, 80% of Americans had landlines and only 3% had mobile phones....
