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Posts by Dick Bucci
Dick Bucci
9 POSTS
0 COMMENTS
https://pelorusreports.com/
Dick Bucci is the Founder and Chief Analyst at
Pelorus Associates
, which provides market research and consulting services to the contact center industry.
Biden Administration Impact on Contact Centers
Dick Bucci
-
Apr 1, 2021
0
Contact Center Recruiting: Tap into the Older Workforce
Dick Bucci
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Feb 11, 2021
0
Legal and Regulatory Developments in 2020—and What to Expect in 2021
Dick Bucci
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Jan 14, 2021
0
Important Trends in Workforce Management Technology
Dick Bucci
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Jul 28, 2020
0
Things I Wish Someone Would Invent
Dick Bucci
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Apr 9, 2020
0
Consumers Demand More Data Privacy Protections—California Responds
Dick Bucci
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Nov 19, 2019
0
Four Ways to Attract and Retain Millennial Agents
Dick Bucci
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Aug 7, 2019
0
Promote Better Work-Life Balance in the Contact Center
Dick Bucci
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May 28, 2019
0
5 Important Trends That Impact Contact Centers Today and into the...
Dick Bucci
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Oct 30, 2018
0
Contact Center Pipeline Blog
