Verint CX Automation

Tag: agent attrition

Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in July

Linda Harden -
The Retention Connection

The Retention Connection

Pipeline Guest Post -
How Contact Centers Can Have Available Quality Agents - Part 3

VENDOR ROUNDTABLE: How Contact Centers Can Have Available Quality Agents –...

Brendan Read -
How Best to Invest in Agent Retention

How Best to Invest in Agent Retention

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in January

Linda Harden -
Moving Forward: What Will 2024 Bring For Contact Centers?

Moving Forward: What Will 2024 Bring For Contact Centers?

Brendan Read -
Top 10 Blog Posts of 2023

Top 10 Blog Posts of 2023

Linda Harden -
Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in September

Linda Harden -
Going Home for Talent

Going Home for Talent

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How Tech Can Help Meet Staffing Needs

How Tech Can Help Meet Staffing Needs

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in May

Linda Harden -
Working with a BPO in a Digital World

Working with a BPO in a Digital World

Pipeline Guest Post -
The Hiring Game Has Changed

The Hiring Game Has Changed

Pipeline Guest Post -
The Hard, Hidden Costs of Attrition

The Hard, Hidden Costs of Attrition

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The Agent Experience Imperative

The Agent Experience Imperative

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in April

Linda Harden -
Why Employees Leave (and How to Retain Them)

Why Employees Leave (and How to Retain Them)

Pipeline Guest Post -
The Future is Now … Agents in “High Demand”

The Future is Now … Agents in “High Demand”

Kathleen Peterson -
How the New Normal Impacts Retail

How the New Normal Impacts Retail

Pipeline Guest Post -
Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in May

Susan Hash -
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