Tag: written communication

When English Is Not Your Customers’ First Language

When English Is Not Your Customers’ First Language

Leslie O'Flahavan -
Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in November

Linda Harden -
Writing Home

Writing Home

Leslie O'Flahavan -
Writing Well When Your Attention is Divided

Writing Well When Your Attention is Divided

Leslie O'Flahavan -

In Unusual Times, Replace the Usual Customer Service Phrases

Leslie O'Flahavan -