Verint CX Automation

Tag: customer retention

How Exceptional Service Drives Business Success

How Exceptional Service Drives Business Success

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How to Win Agents’ Minds and Hearts

How to Win Agents’ Minds and Hearts

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Unlocking the Door to Loyalty

Unlocking the Door to Loyalty

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in November

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Toward a Customer Experience Hub

Toward a Customer Experience Hub

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Seven Ideas to Deliver a Great Customer Experience During a Recession

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Letting Customers Depart Gracefully

Letting Customers Depart Gracefully

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Engaging the C-Wing

How to Improve Your Center’s Loyalty and Retention Rates

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Inside View: DAT Solutions

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Moment of Truth in the Contact Center

The Moment of Truth

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Handling Holiday Returns and Cancellations in the Contact Center

How to Handle Post-Holiday Returns & Cancellations

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Top-5-Contact-Center-Blog-Posts

Top 5 Posts in February

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promoting a culture of attendance

10 Common Retention Mistakes

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