Tag: career
Inside View: Kristine Hartkopf, Freeman
Kristine Hartkopf’s customer service career trajectory is inspirational. It’s a perfect example of the potential for professional development that the contact center environment can...
A Q&A with Bob Furniss, ICMI’s Lifetime Achievement Award Recipient
In May 2017, the International Customer Management Institute (ICMI) recognized Bob Furniss, VP, Global Service Cloud Practice, Bluewolf, an IBM Company, with its Lifetime...
