Verint CX Automation

Tag: BPO

Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in October

Linda Harden -
More Mergers Ahead For BPOs

More Mergers Ahead For BPOs

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Tapping Into Staffing Alternatives

Tapping Into Staffing Alternatives

Mark Pereira -
The Seven Habits of Highly Effective Outsourcing Providers

The Seven Habits of Highly Effective Outsourcing Providers

Pipeline Guest Post -
It’s Time to Level Up With Outsourcing

It’s Time to Level Up With Outsourcing

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Are Gig Economy Workers the Next Agents?

Are Gig Economy Workers the Next Agents?

Pipeline Guest Post -
Comparing Contact Center Insourcing Strategies

Comparing Contact Center Insourcing Strategies

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Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in May

Linda Harden -
Working with a BPO in a Digital World

Working with a BPO in a Digital World

Pipeline Guest Post -
Mitigating the New Norm

Mitigating the New Norm

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The Hiring Game Has Changed

The Hiring Game Has Changed

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Overcoming CX Labor Obstacles

Overcoming CX Labor Obstacles

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Executive Interview with Mario Fernandez, CEO of Pinoy Data Capture

Sponsored Post -
Televerde's Prison Workforce Development Program

Inside View: Televerde’s Prison Workforce Development Program

Susan Hash -

What Seven Years in Prison Taught Me About Managing and Respecting...

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Spotlight Q and A

Solutions Q&A: FrontLine Group

Sponsored Post -
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