10 POSTS
As Principal Consultant with
Strategic Contact, Brian Hinton brings a highly valued combination of strategy, organizational, process, technology, and financial experience to contact center consulting. A published author and speaker, Brian routinely contributes to industry thought leadership through white papers and articles in leading industry publications and conference presentations. He has an MBA from the Harvard Business School and a BS in Business Administration from the University of Illinois. Brian is also a retired U.S. Navy Commander.