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Contact Center Pipeline Blog
Blog
Top 5
Inside The Issue
Magazine
About
Tag: upskilling
Upskilling Contact Center Agents with Simulation Training
Sponsored Post
-
Dec 7, 2022
Upskilling the Contact Center: Planning for Your Agents’ Future in an...
Susan Hash
-
Jun 16, 2020
Are Microskills the Key to Surviving the Bots?
Mike Dershowitz
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Mar 11, 2020
The Making of a Contact Center Superagent
Susan Hash
-
Nov 26, 2019
Contact Center Pipeline Blog