Tag: outbound calling

Outbound Call Centers: Finding the Right Mix of Tools, Processes and...

Pipeline Guest Post -
Outbound Calling in Todays Contact Center

Outbound Calling in Today’s Contact Center

Jay Minnucci -
Call-Center-Inside-View-Feature

Inside View: UPMC Health Plan

Susan Hash -
The Contact Center Outbound Welcome Call

The Welcome Call

Jay Minnucci -
Proactive Do’s and Don’ts

Proactive Do’s and Don’ts

Jay Minnucci -
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