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Contact Center Pipeline Blog
Pipeline Blog
Our Authors
Issues
Inside View
ExecTalk Video
Quick Tips
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Agent Engagement
Customer Experience
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Customer sentiment
Tag: customer sentiment
Analytics Coming of Age
Paul Stockford
According to the Merriam-Webster dictionary, “coming of age” is defined as the attainment of prominence, respectability, recognition or maturity. It means something has reached...
Contact Center Pipeline Blog
