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Keeping Call Center Agents from Causing Legal Liabilities and Undermining Relationships

Legal disclosures are everywhere—almost to the point of ad nauseam. They are found in everything from prescription drug ads that feature absurdly long lists...

TCPA Compliancy: Predators and Fines on the Rise (What You Need to Know to...

When the original Telephone Consumer Protection Act (TCPA) law was passed in 1991, 80% of Americans had landlines and only 3% had mobile phones....