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Tag: agent skillsets

Contact Center Pipeline Top 5 Blog Posts

Top 5 Posts in June

Linda Harden -
Adaptability: The Skill to Thrive in Changing Times

Adaptability: The Skill to Thrive in Changing Times

Sangeeta Bhatnagar -
Upskilling the Contact Center Workforce

Upskilling the Contact Center: Planning for Your Agents’ Future in an...

Susan Hash -

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