Verint Boundless
How 2 Brand U

How 2 Brand U

We all need to engage in continuous learning about Brand - our company brand, creating a branded experience, generating brand energy, etc. But what about our personal Brand? I’d like to spur some thinking...

Inside View: Delta Vacations’ Customer Engagement Center

Most companies—and contact centers—have traditionally operated on the principle that the rules of the workplace always outweigh the needs of employees. Few companies have managed to break away from that model, but those that...
Contact Center Pipeline Blog