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Contact Center Pipeline Blog
Blog
Magazine
Most Popular
Contact
About
Advertise
Popular
Agent Engagement
Agent Experience
Customer Experience
Leadership
Remote Working
Staffing
Technology
Workforce Management
Commentary
Sponsored
Magazine
Zane Safrit
5 POSTS
0 COMMENTS
http://www.zanesafrit.com
Zane Safrit spent his career in call center operations—from an entry-level CSR position to CEO. He is an
author
,
blogger
and hosts a
Blog Talk Radio
show on leadership, employee engagement and employee recognition.
9 Things My Latest Book on Employee Engagement Lacks
Zane Safrit
-
Aug 12, 2015
What’s the End You Have in Mind?
Zane Safrit
-
Jul 30, 2015
Why Is Engagement Important?
Zane Safrit
-
Jul 23, 2015
A New Approach to Employee Engagement
Zane Safrit
-
Jul 15, 2015
Practice Forgiveness
Zane Safrit
-
Feb 9, 2015
Contact Center Pipeline Blog