A Decade of Contact Center Pipeline: Useful Resources on Our Website

10TH Anniversary Issue of Contact Center Pipeline
Challenges and Priorities Survey

As we continue to celebrate our 10th Anniversary, I would like to call attention to a few good resources on our website. You can view our Directory Listing of products and services, check out our White Papers and view our latest Research Reports (we will have the results of two new surveys coming out soon: The Future of the Contact Center and Voice of the Customer). You also can view archived issues of Contact Center Pipeline magazine and search our database of articles. Please visit us.

A Special 10-Year Anniversary Offer

We’re offering 12 digital issues of Contact Center Pipeline magazine, plus unlimited access to contactcenterpipeline.com at no charge! That’s it. No catch. No credit card required. Just sign up and get 12 months on us.

AND… refer three colleagues to be entered into a drawing for one of 10 $50 Visa gift cards.

Linda Harden
Linda Harden is President and Publisher of the monthly contact center management journal, Contact Center Pipeline. Our passion is to promote discussion, resources, events and services that impact the lives of our employees and customers. Each month, well-respected industry leaders, practitioners and consultants present their insights, strategies, best practices and lessons learned to help run an effective and efficient operation.