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Contact Center Pipeline Blog
Pipeline Blog
Our Authors
Issues
Inside View
ExecTalk Video
Quick Tips
Sponsored Posts
Popular Topics
Agent Engagement
Customer Experience
Staffing
Technology
Magazine
Directory
Contact Us
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Technology project planning
Tag: technology project planning
Make Contact Center Technology a Strategic Tool
Lori Bocklund
I’ve logged a few decades working with hundreds of contact centers. So, here’s one thing I know for sure: Contact center technology can be...
Contact Center Pipeline Blog
