Tag: decision making

The Hurrier I Go... The Behinder I Get!

The Hurrier I Go … The Behinder I Get!

Kathleen Peterson -
Avid Readers Make Better Leaders

Avid Readers Make Better Leaders

Kathleen Peterson -
Contact Center Startup

Getting Off to a Flying Start… Or Are You?

Kathleen Peterson -

Please Don’t Shoot the Messenger!

Kathleen Peterson -
Fish or Cut Bait... Don't Procrastinate in the Contact Center

“Fish or Cut Bait” Is Idiom Speak for “Don’t Procrastinate!”

Kathleen Peterson -
Top-5-Contact-Center-Blog-Posts

Top 5 Posts in May

Susan Hash -
Balancing the Contact Center Brain

Differentiator Series, Part 1: Balancing the Contact Center Brain

Jay Minnucci -
A Stitch in Time Saves Nine

A Stitch in Time… Saves Nine

Kathleen Peterson -
The Hurrier I Go The Behinder I Get Idiom

The Hurrier I Go, the Behinder I Get

Kathleen Peterson -