Tag: communications
Planning a Safe Return to Work in the Contact Center
Even as coronavirus cases continue to surge around the world, the rollout of COVID-19 vaccines has more companies planning for the eventual transition back...
Three Things Seasoned Work-From-Home Leaders Always Get Right
I have the privilege of knowing dozens of seasoned U.S. work-from-home (WFH) leaders in financial services, health care, retail, travel, professional services and utilities...
Executive Interview with LogMeIn’s Ryan Lester
We have all used your products for many years. I am thrilled to have the opportunity to sit down and discuss the organization behind...
Mobile Apps for Agents
Some things just go together like chips and salsa, Frick and Frack… millennials and smartphones. It doesn’t seem that long ago that managers were contemplating...
